I have to say the customer service was excellent, The shipping was fast!! plus it was free. The coins were a nice mix and I'm very happy I made my purchase with blackmountaincoins...will be back for more and thank you for the free gift loved it!!
Ron M, Rochester, NY
Hi Dan,
Thanks for sending my order - a piece of the Berlin Wall. It's a truly stunning piece of memorobilia and looks great. It only took a little over a week to get to the UK too!
Thanks for the free pig - how did you know that was my nickname??
Derek Skipworth, Hayes, Middlesex UK
Dan,
I got my order yesterday (in 1 business day's time) and it arrived in perfect condition and exactly as ordered. The free gift was a nice touch (State quarter), my Wife collects them. It's great to deal with a company who actually cares about the customer. Just last month, I had a horrible experience with another on-line company. You've restored some of my faith. I will definitely order again from you in the future!
Thank you,
Jim Sheats
After sorting my 1000 wheaties which I received within 4 days of ordering (for the first time) , I found 3- `09`s ; 5- `12`s ; a couple `15`s (of which a `09 and a `12 would grade XF or better. Hours of fun! I will continue to frequent your store . thanks. P.S.-- The Freebie car document holder was a nice touch. Sincerely,
Mike
Recently ordered the 2002 Blue Twopenny, Titanium coin from you. The turn-around time was exellent and packaging arrived in flawless condition. Thank you for your efforts to satisfy this customer!!!! I can't wait to order from you again! I already have another coin in mind. Either the 1943 Belgian-Congo Hexagonal coin, or the 1999 Gibraltor Titanium coin. Thanks, from a VERY SATISFIED customer!!!, Bill D.
Bill Dukeshire, Staten Island, NY,
THANK YOU! ALL ITEMS I WANTED WAS GREAT!
THANK YOU SO MUCH!
E. S.
THE COINS WE PURCHASED WERE SHIPPED SUPER FAST AND WERE UNSEARCHED AS STATED. THANKS AGAIN FOR THE GREAT SERVICE
RAY CARTER
I was absolutely delighted with my recent purchase!! I bought 3 pounds worth of the bulk world coins and it led to incredible hours of fun and a wonderful weekend --I spotting a 1916 coin from post-Kaiser Germany, I didn't expect to find that! It was a pleasant surprise to say the least! There were pieces from as recent as 2007, to counter the age of the 1916 coin. And so many time periods were covered; for example, from Spain, I found a Spanish Euro, a Spanish King Juan Carlos coin, and a coin from the reign of Franco. It was great! I am going to purchase more bulk world coins very soon! Thank you, Mr. Lewis! ---Satisfied Customer,
Michael Flynn
The coins I ordered were beautiful, shipped promptly and the transaction was extremely smooth. I will definitely order coins from you again and will highly recommend Black Moutain Coins to others.
Judy Ballard
I bought the hummingbird coin and bank note set for my girlfriend. When I recieved the product I was very pleased with the bank notes however the coin was not in good condition. I emailed the customer service department and they sent me a nice shiney coin at no charge. Great product fast delivery I will do buying from them again...Thanks for the great service and quick response to my problem!
Andrew Dykstra
Thank you for your prompt and personal service. The coin arrived well packaged and I very pleased with my dealing with Black Mountain Coins.
Edward Contarino
Thank you, I've received my coins. That's how any business should run, fast, efficiently, no shipping charges and excellent quality products. I've added two more beautiful 2007 coins to my collection, I will continue checking for new coins in your website.
Thank you again.
Jose Duque
first time i have ordered and the service+ merchandise was great. Will be back.
margaret wood
Hi Dan,
Just to advise, the material arrived today, April 18, and I must say, I`m most
impressed with the thoroughness in which the coins were wrapped. Also, a thank
you for the portable magnifier, it will come in very handy.
I will continue to visit your website, seeking out new treasures.
Thanks again,
Thomas Deeth
Hi Dan
Thank you so much for yet another quick and excellent transaction. I am very pleased with my three coins, they are beautiful.
Regards
Sabina W.
Dan,
My order arrived today in perfect condition, I am extremely pleased. My
grandkids will certainly enjoy the free gift.
Thanks from a very satisfied customer,
Chuck Sponburgh
Got what i wanted and fast !! Thanks !
juan
HI DAN.
JUST TO SAY RECEIVED THE COIN TODAY.ITEM WAS WELL PACKAGED & DISPATCHED QUICKLY.
VERY GOOD SERVICE.
THANK YOU
N.ABBA
ENGLAND
MR NAUSHAD ABBA, ENGLAND U.K.
Hi Dan, Thank you for quick delivery and the coin magnifier. The coins are beautiful! Sincerely, Elizabeth Eby
Elizabeth Eby
Dear Dan,
I am very pleased with my purchase which arrived today. This coin is a
gift to a model train buff and General collector. He's recently been a
great help to our family and I want to show my appreciation.
The magnifying glass in the case announcing your business is a GREAT
merchandising idea.
Sincerely,
Ted Thompson
Thank you, Mr. Lewis, for your cover letter with my recent, first order. The letter sounds like you're very interested in customer satisfaction, so I'd like you to know that the toned 1887 Morgan you sent me was a surprise. Its photo was golden, which I assumed was necessary to show the toning. When I first examined the coin, I was a little disappointed that it was so dark gray. Then I moved it in the light, and the most exquisite pastel "watercolors" appeared. I've never seen one quite like it. I believe I got a pearl from a clam!
Sara Hartman
Thanks Dan the coin arrived safe and made good time. I got it to celebrate the birth of my son, so the extra little gift was a special touch too.
Matt Griffiths, Bundaberg Australia
Dan, Thank you for another successful order! I love the aardvark coin, especially, and the Indian rupee bills. The package came very quickly! Hope your venture is very successful! Thanks, Ellen
Ellen Klein
Hi! I just wanted to thank you for the awesome coins! Also thanks for the fast service.
from Kerrie & Mick. Australia
Kerrie, Australia
It was a pleasure to do business with you. This is a wonderful coin and I appreciate your great, fast service plus the fact that you communicated with me. I certainly intend to buy from you again. Thank you!
Betty Bryan
Betty Bryan, Missouri City, Texas
Just a short note to tell you what a pleasure it was
doing business with you. The coins were better then
expected and the quickness of the service was a
pleasant surprise.
Walt Raines
Thank you for your recent delivery of 3 pounds of assorted world coins.
They provided me with days of entertainment and a few mysteries. The
jewel of the bunch is a Japanese-occupation era Korean coin in very fine
condition. I will be ordering another sack soon. Thanks again.
Mike Visniewski
I received the 4 coins I ordered today. I didn't expect them to be sent out that fast. They are splendid. Thank you for the excellent service.
Hung Pham
Your website is easy to use and your service is lightning fast. I made an order last Tuesday morning and it came by US Mail by early Thursday afternoon. And I live across the county in CA. I had ordered the bulk world coins and just about everything came as advertised. There were a few more game tokens mixed into the bulk than I had expected, but that point is nearly moot because of the of quality of the coins was very good. The order contained a very diverse mix of different types of coins representing so many countries, and the super fast service with no shipping cost. This was by far the quickest service that I have experienced from a shipper that far away.
That was my first order and I know it will not be my last. I'm glad I found you on the net.
Thank you very much.
Ron Lam
Excellent quality products with lightning fast service. I have shopped many coin sites on the internet. Black Mountain gets my highest recommendation!
Scott Baker
Dan, this was my first order and it arrived quickly and in good condition. I'm very happy with your service and your prices. Consider me a longtime customer. Keep up the good work.
Nicholas
My order arrived today. As usual, your service is excellent and quick. Thanks again.
Nicolas Baltazar
Here's some feedback on order #2725 placed and received this past week. I was impressed by the quick response to the order request as it was placed on Monday morning and received in Wednesday's mail. Boy, you guys are quick!
The 1 lb order contained 111 coins with 43 countries being represented, oh, and two tokens. A very nice selection of countries to help me along in my coin from every country quest (20th and 21st century). Expect to see a 5 lb order to be submitted shortly.
David Mizner
Thanks Dan--I received my coins really quickly--and they are beautiful! I have been looking for those coins for a very long time. I'm very pleased!
Barb Dunn
Barbara Dunn, Torrington, Wy
I would like to express my sincere appreciation for the superior customer service and responsiveness of Black Mountain Coins. The quality of the coins are truly exceptional. I will definitly be a long term customer.
V/R
Bill Upham
William Upham
Thanks Dan!
You have some great coins! My first shipment arrived today (the coins are outstanding).
William Upham
Hey Dan, got the note today and it looks great. Also I am quite pleased with how prompt you are. I ordered the note midday on Friday, and most people would have waited until Monday or even Wednesday to send as Tuesday was a holiday. Thanks again and I look forward to future business.
Richard Webb
Dan-
My wife and I received our order very promptly and could not be happier with the coins. Good luck in the future with Black Mountain, you simply take care of customers, a sometimes forgotten trait !!!
Regards,
Joe Render The Realtor
Joe Render
Dear Dan,
Letting you know that I received my purchase which was a piece of the Berlin Wall. I am pleased with my purchase and your prompt shipment!
I totally appreciated your letter attached with the purchase, giving it a personal feel! Within the letter you asked for positive feedback...and I hope this qualifies as such!
Thank you again for a wonderful transaction and your in my "favorites" for future purchases!
Wishing you a wonderful holiday season!
-Lorraine
Lorraine
Just wanted to let you know that I received my order and absolutely love them....My nine year old daughter will be delighted when she opens them on Christmas...Thank you for your quick turn around time and quality product. I will certainly order from you again........
Mary Jane Brown
Mary Jane Brown
Dear Dan,
As requested in your letter attached with my recent purchase of a Harry Potter coin, I would like to let you know that I was happy with my purchase and transaction with your company. I appreciate the prompt shipping, easy ordering process and selection. I was not aware of your company until I conducted a search for Harry Potter coins. I am confident that in the future I will go directly to your company to make a purchase. I want you to know that this coin is going to make a 9 year old coin collector and Harry Potter fan extremely happy.
Sincerely,
Barbara Maronski
Barbara Maronski
Hello,
My 3rd order and perfect delivery to Europe. This is the best site to purchase some rare world coins. Keep up the good work. If I may only add one remark. Please always provide mintage information :)
Jacek Kaminski
Beautiful coins. Fair prices. Fast service. I highly recommend this merchant.
Evangelos Poulos
Dear Mr. Lewis,
I just received my order from your company and your letter requesting feedback, good or bad. You will be happy to know I can think of nothing bad at all! On the contrary, I was extremely happy with your website, ease of ordering and timely delivery.
My husband and I have been giving my nine year old son foreign coins from the "tooth fairy" since he began losing teeth many years ago. He has now requested foreign coins for Chirstmas to add to his collection. I visited many websites and found yours to be the most pleasing and user friendly with great prices. You have serious coin collections for the hard core collector as well as just plain neat stuff for kids. I was thrilled to find your website and will visit often.
May you and yours have a very happy holiday season!
Lori Long
Wanted to compliment the service I received on my recent order. A man named Clark talked to me on the phone and was very personable and really helpful. His professional and warm manner were consistent even though my order was long. Good to have such great staff!
Mark Astone
Hi, I've placed two orders already with blackmountaincoins.com and I am very pleased. All orders arrived fast taking into consideration that its a long way from Black Mountain, NC to Warsaw, Poland. Thanks for the great service and hope to receive my 3rd order soon. Keep up the good work.
Jacek
Coins we ordered were exactly as promised. Ordered on Sunday and delivered on Wednesday. Thank you for your service. Bill
Bill Chella, Longmont, CO
Purchased several Transnistria Pattern Coins, pricing was very good, service and courtesy by staff unprecedented this day and time and secure delivery made in less than 2 days of order placement. Your website is exciting to view and navigate. I wish you the Very Best! Walter A. Bradford
Walter A. Bradford, Greenbackville, Virginia
Great coin, fast delivery, excellent communication and another happy customer. Highly recommended seller!!!
Andrew Bedkowski
Hello Dan,
I ordered and received a shipment of 10 pounds of foreign coins. You requested feedback. I am very pleased with this order. I am fascinated by common coins and your bulk order option has been perfect for me. In fact, I just placed a second order. Thanks and I look forward to working with you in the future. Matt Hayes
Matt Hayes
Hi Dan, I received my coin and it's exactly what I wanted. Thank you for responding and shipping so quickly.
Happy Holidays !!!
Patsy
Patsy Calhoun
Thank you very much for the coins. My son is an avid animal lover and these will make great stocking stufers. They were in excellent condition and am sure you will see future orders from me.
Thanks again, Craig
Craig Lilley
Hi Dan, Sorry I haven't sent this in sooner I received my coins the other day and I am very pleased with them. I look forward to doing more business with you. Thanks
Adam
Super fast shipping and great coins. Thank you very much.
Krzysztof
Krzysztof
I would like to thank you for the delivery. It was a great surprise to see the gift of 2 bills from Hong Kong. My mother is numismatist and my father is a fan of art, especially paintings, and they were very happy to see the Aivazovsky coin. It was a pleasure doing business with blackmountaincoins.com. Best regards,
Hubert Gorniak
Hi Dan,
I received the coins I had ordered for in perfect condition. I'm really impressed with the way you have taken care of the packing. Commendable. I appreciate your professionalism. Once again thank you very much. Hope to do more business with you.
Best regards,
Sandeep Sathyan
Sandeep Sathyan
Hi Dan. I received my order of coins very quickly and in great condition. It is obvious you take a lot of pride in your product and service.
I have given coins to the children of my family for several years now for Christmas and am happy to have found your site. Your selection is great and prices fair.
Sandy Lizik
Hi Dan
I got my coins today, they are excellent and I am sooooooooooooooo thrilled. That Gibraltar titanium coin is a work of art and the Panda is beautiful.
Once again thank you so much for such great service. Your packaging is first class and are so quick and efficient that it is a real pleasure doing business with you.
Cheers
Sabina
Sabina Watters
Hi Dan,
I wanted to thank you once again for the phone call for the bulk world coins, and my error with the international order versus the domestic. It was very kind of you, and I appreciate the refund. I did receive the coins today, and it seems like quite a variety. Once I get all of these boy and girl scouts here interested in them, I am sure I will be making another order shortly.
Once again, thank you very much. I really do appreciate your honesty and extra effort.
Sincerely,
Bob Piazza
Bob Piazza
I received the order and much sooner than anticipated I might add. Every thing arrived in good condition and as described. Thank you
Hallie Jo Mankins
Mr. Lewis
I found your service too be very prompt and I'm entirely satisfied with my order of bulk foreign coins there was a very good selection from many countries, shapes, sizes and of course designs plus since I have been an active collector for some time I was absolutely delighted too receive some Euro coins mixed in!. Thanks very much Larry Bates
Larry Bates
Dear Dan, HOLY (blank) !!! ... our order for 10-pounds of world coins arrived ... WOW ... it's impossible to imagine just what a heap of coins looks like until you actually see it ... WOW !!!
This is our first adventure into the realm of world coins. My wife collects modern U.S. coins. I collect ancient coins. It never dawned on us to consider world coins until we discovered the only coins in our house that weren't cataloged, tagged and stored in flips were a handful of French francs and centimes left over from a long-ago vacation ... a few stray Canadians ... and a dozen or so Australian coins a friend had sent me. Well, by god, we're into world coins now !!! ... I imagine it will take us the better part of the winter of 07 to sort everything out ... great fun!
Happy with our purchase? ... Absolutely !!!
Sincerely,
Pete
Pete Garretson
I have received my order, thank you very much.
I just had to say thank you for the wonderful service.
The items were very well packaged and the shipping time was extremely quick.
Also, a huge thank you for the free item included, it is certainly very much appreciated.
I really look forward to our next transaction.
Thanks again for a really great transaction.
Kind Regards
Waheed Ajouhaar, Mr, South Africa
thanks for the quick and easy transaction. i have another order in the mail. thanks again.
dick sharpe
richard sharpe
Hello Dan! Thanks for the great buy on your world coins and the fastest shipping I've seen yet.
John Cavender, Captain
Hi Dan,
I'm told that you are on vacation right now, I'm sure it was overdue! I just wanted to tell you about a couple things that happened during your absence. On Monday morning, 8/27, I spotted a Palau coin I had been looking for on your eBay listing, but it was not listed on your main website. I don't like to use eBay, so I called your store early in the morning and Clark answered the phone. I explained the situation and he either moved or had the coin moved to your website, called me back and I was able to order the coin in my usual manner. Clark said he was your phtographer. I don't know if he works in sales also, but he was very friendly and helpful! Later in the day, another situation came up involving the Cook Islands endangered wildlife series. This time Connie helped me out. I won't bore you with the details, as it gets a little involved, but she was extremely patient and understanding with me and I put her to a lot of trouble. She did everything that was necessary and thanks to Connie's efforts, I can now say that I have an ORIGINAL set of the Cook Islands series (all 24 coins AND all dated 1990)! So, when you left the ship this week, you left it in very good hands. I must compliment you on the marvelous team you have put together! You should be proud of them and yourself! Everyone I've dealt with at Black Mountain Coins is friendly, professional and helpful! It is ALWAYS a pleasure to do business with you folks! I look forward to meeting everyone when I come up there next month. Thanks again for everything! To your continued success! Bob
Bob
Dan, thank you for the great service. The coin looks great and the note about its specifications is exactly what I was hoping for when I asked for something to passing along to the intended gift recipient.
Scott, Dallas, Texas
Dan, I just wanted to thank you for your outstanding service and customer care. Your communication and consideration are first-rate and your coin selection and quality are equally impressive. I look forward to shopping at your site again soon.
Eileen
The coins arrived safely. The coins and the presentation box are beautiful. I am pleased with the items, the speedy delivery and pleasant service.
Robert K.
Thankyou for a fast, friendly and efficent transaction. I highly recommend you to anyone.
Yours Sincerely
Robert
ROBERT BURROWS
Received this order yesterday, everything is in perfect condition. It's always
a pleasure to do business with you folks, you are the greatest! Thanks, Bob
Bob
Hi Dan, I received H. Aivazovsky Silver coin last week. Thank you for fast shipment and a quality coin.
Tigran, Sherman Oaks, CA
Just a quick thank you! Superfast service and my twin 6yr olds will be thrilled sorting out the tremendous variety of coins! Thanks so much! Wes Couch
Wesley W Couch
Hi Dan,
I received my coin today and it was beautiful and very well packaged. I am pleased with the different options of shipping methods you offer. Your service is excellent and you ship out very fast! Thank you, Elizabeth
Elizabeth Eby, minnesota
Dear Dan, on Thursday (5/17), while browsing eBay Olympic coin search, I found your company. I went to your site and liked what I saw. I called your land line and a very charming, patient lady helped me with the order. NO automated answering system that can't understand me and takes 20 minutes to get to the correct department and then promises to contact you back, a live thinking person who is willing to research your needs and ACTUALLY calls back in 10 minutes.---WOW! MY order arrived today, exactly as shown in your crystal clear and accurate website. You even included a bonus with your follow-up letter. The Greek silver 10 Euros was particularly difficult to find unless I was willing to deal with " name withheld " who charged 69 dollars each. I look forward to doing more business with your Top Rate company in the near future. Sincerely yours, Joe Miller
Joe Miller
Super fast shipping and exactly what I ordered. Thank you very much.
Anthony Cappiello-Guy
WOW! WOW! WOW!!! I don't know who I'm most impressed with, Black Mountain Coins or USPS, I suppose both. I placed this order through your website on Wed. 5/02 at 3PM. I received it in my mail on Fri. 5/04 at 1:30PM., that's with a free gift and free shipping and the coins are absolutely beautiful! Let's recap: from initial order to receipt, from North Carolina to Alabama in less than 48 hours! That's got to be a RECORD!!! I'll be back, Bob
Robert Eben, retired, Mobile, AL
Dan, I received my second shipment from you today. I am really impressed with the efficiency and promptness of your ordering process, and the coins were superb. I love your website, I'm like a kid in a candy store, you have so many coins that other dealers do not have! I will most definitely be back. Thanks again, Bob
Robert Eben
Dear Dan,
proof coin arrived today in good order.very pleases with quality.
thanks
Anthony
anthony foscale
Recently purchased a 1988 1/4 ounce gold eagle. Delivery was prompt and the product was outstanding. I would highly recommend blackmountain coins to everyone.
Jim Davis, Fairmont, WV
I am very pleased with the service. It was very quick and I was very happy with the merchandise. Especially, the guitar coin. It is so cool! I look forward to buying from you again. Thank you!
Susan Phillips, Missouri
Two more wonderful coins for my collection. Thanks again, Dan.
Mark Brown
I am new to collecting and have decided to collect the Isle of Man Cat Coins. I received my beautiful Manx today and I'm super pleased. Thanks you so much and for the free gift also! I've just ordered my second coin and can't wait to receive it.
Geri Makris
I'm late in letting you know, but the coins arrived in great shape. As usual, these are beautiful. And Thanks for the lagniappe!
Mark
Mark Brown
Just received first order from your website! Delivery was really fast and efficient. Items were packaged very securely! I will be checking back on your website often!!! I found one coin in particular that was not available anywhere else. Thank you very much, Bobby McDaniel
Bobby L McDaniel
Dan's the greatest!
Rob Shinnick
Hello sir. I am not happy, I am ECSTATIC!!
Thank you so much. My 'piece of the rock' arrived today and I couldn't believe
how awesome it was. Having the certificate of authenticity makes it even better.
I am going to get a little frame for it and a little case for the rock. I took
it right over to my mother and presented it to her. She loved it! She went into
telling me about when she was there and her grandmother who came from there. It
was the perfect gift. Her birthday is in November but I couldn't wait that long!
You made our day and I thank you again.
Thank you for the gift -- that I kept
for ME! Your service was just great and you communicated every step of the
process.
Dorothy
As I explore coin collecting again, dealing with the folks at Black Mountain Coins has helped to make it just as exciting as when I was a kid. Their website is easy to navigate, their coins are in outstanding condition and nicely packaged, and I can't say enough about the friendly personal service! And of course, finding the free horse bank note was like getting a special treat in your Halloween candy bag! I'll certainly be back! Thanks!!!!!!!!!!!!!!!! Donelda
Donelda R Goy, DVM, Consulting Veterinarian, St Paul, MN
What a GREAT Newsletter---- Thanks
Lou Juricich, Sacramento, CA
The Year of the horse coin was excellent, and the free coin wasn't bad either
John Crachiolo
Great new site. Well organized and easy to search and find coins. A welcome no charge shipping. Well designed new site that I like very much. Good luck with it. Bet you are glad to give up hurricanes for mountain weather. Maybe! Mike
Michael Garofalo Jr. MD, Chairman, Neurology, SVCMCNY, NY,NY
Once again, a wonderful transaction! The second coin is even more beautiful than the first, and arrived almost immediately after I finished my on-line order. I had been looking at my first coin and trying to remember where I had found it, when your email arrived. I have bookmarked your new site, and I will tell everyone who admires my coins (now if I could just figue out how to wear them!) where they can get some, too.
Congratulations on your new site. Angel in Sacramento
Angelique Mitchell
Excellent service and communication, beautifull coin and very fast delivery. I also received a foreign bill as a gift. Highly recommended!!! Thanks!!!
Moises Saldana